Shipping & Delivery policies
At Nutriome, we strive to provide our valued customers with a seamless and hassle-free shopping experience. To ensure that your order reaches you safely and promptly, we have established the following shipping and delivery policies:
1. Shipping Options: We offer multiple shipping options to cater to your needs. During checkout, you can choose from our available shipping methods, including standard shipping, express shipping, and expedited shipping. Each option’s estimated delivery times and costs will be displayed for your convenience.
2. Order Processing Time: Once your order is placed and payment is confirmed, our dedicated team begins processing it promptly. We aim to process and dispatch all orders within 1-2 business days, excluding weekends and holidays. Please note that during peak seasons or promotional periods, order processing may take slightly longer, but we always strive to fulfill orders as quickly as possible.
3. Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your package and get real-time updates on its location and estimated delivery date. We partner with reputable shipping carriers to ensure reliable and secure delivery of your order.
4. Delivery Time: The delivery time depends on your location and the shipping method chosen. Standard shipping typically takes 3-7 business days for domestic orders, while international delivery times may vary. Express shipping and expedited shipping options are available for faster delivery, with estimated delivery times provided during checkout.
5. Delivery Charges: The shipping charges are calculated based on the weight and dimensions of your order, as well as the selected shipping method and destination. The applicable shipping fees will be displayed during the checkout process for your review before completing your purchase. Occasionally, we may offer free shipping promotions for qualifying orders, which will be clearly indicated on our website.
6. International Shipping: We proudly offer international shipping to customers worldwide. Please note that international orders may be subject to customs duties, taxes, and other import fees imposed by the destination country. These additional charges are the responsibility of the recipient and may vary depending on the country’s customs policies.
7. Order Tracking and Support: We understand the importance of keeping you informed about the status of your order. If you have any questions or concerns regarding your shipment, you can contact our customer support team who will be happy to assist you. We are committed to providing excellent customer service and ensuring that your order reaches you in a timely manner.
Please note that unforeseen circumstances such as weather conditions, customs clearance delays, or other external factors may affect the delivery time. While we make every effort to meet the estimated delivery dates, we cannot guarantee them.
Thank you for choosing Nutriome. We value your trust and are committed to delivering your order with utmost care and efficiency. Should you have any further inquiries about our shipping and delivery policies, please do not hesitate to reach out to our customer support team.